Department: Operations

Job Description

1. To provide  guests with information on their Kilimanjaro climbing expeditions and wildlife safaris, including briefing them on the itinerary, safety protocols, and answering any questions guests may have.
2. To assist the  guests with luggage, preparation of  gears, or with other tasks as needed.
3. Meeting and  briefing clients before and after the expedition with helping them to solve their problems, if any concerning their expedition and their stay in the country.
4. Working with the front office staff to ensure that all guest requests are handled  properly and in a timely manner.
5. To assess and  review customer satisfaction and service recovery processes.

Qualifications

1. Diploma or Degree of related field or any
2. 1-5 years experience on the same filed
3. Excellent communication and Good in English speaking
4. The knowledge of other languages like  French, German, Spanish or Russian will be an added advantage.
5.  Interpersonal skills
6. Strong problem-solving abilities
7. Ability to work in a fast-paced and high-pressure environment
8. Attention to detail and ability to multitask effectively
9. Prior experience in the hospitality, tourism industry or public speaking is an asset
10. A positive, friendly, and helpful attitude towards guests and team members
11. Honest and reliable

How to Apply:

All interested applicants should submit a cover letter, CV, supporting documents, and phone number to HUMAN RESOURCES MANAGER, ALTEZZA TRAVELLING LIMITED P.O .Box 938 Moshi Kilimanjaro. or send through [email protected] Please make sure the subject of your email will be: Briefer – APPLICATION Deadline for the submission of applications is at 4 PM on 20/ February /2024 Only applications in English will be considered. Please note that only short-listed candidates will be contacted.

For more details do not hesitate to contact 0762750913