M-Pesa Data Analyst Vacancy at Vodacom
M-Pesa Data Analyst
Posting Country: Tanzania, United Republic of
Date Posted: 21 Feb 2024
Full Time / Part Time: Full Time
Contract Type: Permanent
At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Role purpose:
• Overall M-Pesa Products Performance evaluation
• Provide data-driven insights in all products aspects (customers, usage, Uptake, areas of improvement, lifecycle)
• Provide Insights to support management decisions.
• Improve existing and design new reports to meet business and regulatory requirements
Key accountabilities and decision ownership
Data Analytics & Insights
o Identify relevant metrics to measure products performance.
o Prepare and share analytical reports to support products performance evaluation.
o Analyse, Extract and share meaning from the data.
o Sharing and presenting facts, trends, findings, and recommendation to facilitate business decision.
Usage Drive Support
o Provide support to commercial teams in driving products uptake and usage.
o Liaise with third parties for smooth workflow and timely execution of commercial activities.
Reporting & Forecasting
o Ensuring accuracy, completeness and timely submission of products reports to relevant parties.
o Implement, review, enhance and automate periodic and adhoc reports.
o Collaborate with technical, operations, and commercial teams for continuous reporting relevance.
Process & Control
o Document and review reporting and control process.
o Ensure continuity of the reporting process.
Core competencies, knowledge and experience
• Excellent analytical and logical reasoning skills translated from market insights
• Excellent communication skills
• Strong stakeholder management skills
• Ability to analyse, model & interpret data
• Able to challenge the status quo
Must have technical/professional qualifications:
• Bachelor degree in mathematics or statistics or Information Technology.
• Good knowledge on data science
• Programming languages like SQL, Oracle & Python
• Accuracy & attention to details.
• Ability to plan work and meet deadlines
• Exposure in handling large dataset would be advantageous.
• Interpersonal & team working skills.
Key performance indicators :
• Efficient use of analytical & reporting tools
• Suggestion of solutions and stakeholder’s satisfaction & acceptance
• Requirements management & Prioritization
• Effectiveness and value added
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
