JOB TITLE: SENIOR ICT & SYSTEM ADMINISTRATOR

JOB REPORTING TO: HEAD OF ICT

DEPARTMENT: ICT

CONTRACT TYPE: Permanent

LANGUAGE: English and Swahili

JOB PURPOSE

Responsible for overall ICT strategic planning, core banking management, process automation and innovations.

ACCOUNTABILITIES

• Develop, maintain and ensure all time data replications and business continuity of DR site.
• Training users on new system to enhance their efficiency.
• Configuring new equipment e.g. personal computers, printers, modems, laptops, etc.
• Evaluating, Implementing, and managing the best practice for ICT systems security.
• Maintain and perform preventive maintenance for hardware and software in all machines.
• Provide support on Core banking system by consulting the vendor to resolve business issues pertaining CBS
• Ensuring a secure environment for equipment and safe operation in machines.
• Ensuring communication equipment and systems are in a working condition.
• Ensuring compliance with and adherence to purchase of system equipment, machinery and software terms and conditions and warranties.
• Advice Head of ICT for innovations and acquisition of system hardware, software, machinery, equipment and services.
• Manage and ensure core and all peripheral systems are up and running to support business and operations.
• Ensuring safe and proper control of access to Server Room and Disaster Recovery Centre.
• Advice Head of ICT on acquisition of modern and the best ICT technology for banking operations.
• Ensure banking systems compliance to monitoring and controlling tools and governance frameworks. Develop and review quarterly system Compliance Self Assessment Templates.
• Ensure compliance to systems access right matrix, system audit trails and password.
• Updates compliance database/system with compliance findings by BOT Inspectors, External Auditors and Internal Auditor.
• Liaise with all departments to provide all requisite system reports.
• Identify and manage ICT risk and execute DR Site test for core banking system to ensure business continuity and data security.
• Ensure proper custody of system data logs, security logs, and CCTV footage.
• Ensure bank physical security gadgets are properly maintained, monitored and comply with bank Physical Security Policy.
• Perform any other duty that you may be assigned by Head of ICT.
• Experience in support of Core Banking System (CBS) especially BR .NET will be an added advantage
• The candidate should have at least 4 years of experience in financial institution

EDUCATION REQUIREMENTS

EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED

• Direct appointment will be made Bachelor Degree/Advanced Diploma in Information Communication Technology or any other related disciplines.
• Professional IT Certification or Master’s Degree will be an added advantage.

Knowledge required

• High level skills and knowledge working in a virtualised, Microsoft server environment.
• High level skills and knowledge of networks in a complex environment.
• Help desk skills with an emphasis on customer service and user training
• Behavioral attributes
• Excellent interpersonal and communication skills
• Co-operative and Professional
• Customer service oriented
• High level of integrity
• Focus on control and compliance
• Pro activeness and innovative in solving issues.
• Passion for managing support activities, maintaining control by being alert to, and proactively handle, (potential) issues that may disturb operations, solving issues by involving key stakeholders.
• Self-driven, values based innovative, independent adaptive and results oriented person.

COMMUNICATION & INTERACTION

• Internal
• Branch Network
• External
• Individual Customers

How to Apply

Send Your application letter and CV to Email: [email protected]

Deadline : 18th February 2024